SHIPPING GUIDE

RIZZI B ONLINE SHOP is an online shopping site operated by RIZZI B.
You can enjoy shopping 24 hours a day from your computer or smartphone.

How to order Payment method About shipping Return Policy

Regarding delivery

[Within Japan]

Sagawa Express

If your order amount is over 20,000 yen, shipping is free.

Kanto
660 yen
Shinetsu Tokai Hokuriku Southern Tohoku
770 yen
Kansai Northern Tohoku
880 yen
China
990 yen
Shikoku Kitakyushu Minamikyushu Hokkaido
1100 yen
Okinawa
1,760 yen

 

Kanto, Tohoku, Hokuriku, Tokai, Kansai areas: 2-3 days
Tohoku, Shikoku, Chugoku, Kyushu area: 3 to 4 days
Hokkaido and Okinawa areas: Delivery will take 4 days or more.

Year-end and New Year holidays, summer holidays
There is no delivery service on Saturdays and Sundays.
Please note that orders placed on the weekend will be shipped on Monday.

Please note that delays may occur during peak periods and due to weather and traffic conditions.

It is stated in the email
You can check the delivery status by entering the Sagawa Express inquiry waybill number.

You can also check it here .



[INTERNATIONAL ORDERS]

EMS

Shipping cost calculated at checkout.

North America
 (United States) 5-7 days
Europe
 (France, Italy) 5-7 days
Asia (China, South Korea) 3- 5 days

・Orders will be placed on Friday after 1:00 PM EST
begin processing the following Monday.
Transit times do not include Saturday, Sunday
or holidays.

・We are unable to re-route packages once they
Have been shipped, so please check all
Shipping details carefully before submitting
your order.

・We cannot deliver to PO Boxes.

・Orders shipped outside Japan will be delivered
on a Delivery Duty Unpaid (DDU) basis.
The recipient is responsible for paying all customs
and clearance related duty/tax, which is based on
the full purchase price was paid
for this order (as
reflected on the commercial invoice).

We do not provide or cover any domestic or
International return shipping costs.

・Duties and taxes are the responsibility of the
recipient, should the package be refused at the
The order will be charged to the return point.
shipping fee as well as the duties and taxes
incurred on the shipment.

・Free shipping not applicable for International
orders.
※All international orders are FINAL SALE and are
not eligible for return or exchange.